Terms of Service

You must be at least 18 years old to create an account on City Feed. By registering, you represent that all information you provide is accurate and current.

You are responsible for maintaining the confidentiality of your login credentials. City Feed is not liable for any loss resulting from unauthorized access to your account.

Each person may maintain one account. Creating multiple accounts to circumvent suspensions or platform rules is prohibited and will result in permanent removal.

City Feed reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or harm other users.

City Feed is a two-sided marketplace connecting Hosts (who list advertising spaces) and Advertisers (who book those spaces). All transactions must occur through the platform.

Prohibited content: Listings and campaigns may not promote illegal products or services, adult content, hate speech, violence, or any content that violates applicable law.

Hosts are responsible for ensuring their listings accurately describe the advertising space, location, dimensions, and expected impressions. Materially inaccurate listings may be removed.

Advertisers are responsible for ensuring their creative materials comply with all applicable advertising standards, laws, and the content restrictions specified by the Host.

Circumventing the platform — including arranging payments outside City Feed to avoid fees — is strictly prohibited and will result in account termination.

City Feed charges a platform fee on each completed transaction:

• Advertiser fee: 7% of the booking subtotal (added at checkout)
• Host fee: 7% of the booking subtotal (deducted from payout)

Some bookings may include additional itemized charges shown at checkout, such as printing or production fees when the Host produces the advertising materials. These are disclosed before payment and passed through to the Host.

All payments are processed securely through Stripe. City Feed does not store your credit card information.

Advertiser payments are held by City Feed until the campaign is fulfilled. Payouts to Hosts are initiated automatically after the Host submits Proof of Posting (POP). Once initiated, funds typically arrive in the Host's bank account within a few business days, depending on Stripe and bank processing times.

Hosts are expected to post the advertisement by 2:00 PM local time on the campaign start date. If a Host fails to submit Proof of Posting within 48 hours of the campaign start date, the booking is automatically cancelled and the Advertiser receives a full refund, less payment processing fees.

All fees are non-refundable except as specified in our Cancellation Policy. Payment processing fees are non-refundable in all cases.

Advertiser cancellations:

• More than 7 days before start date: 95% refund (a 5% processing fee is retained)
• 7 days or fewer before start date: 50% refund
• After the campaign start date: No refund

Host cancellations: Hosts who cancel a confirmed booking within 48 hours of the start date may be subject to penalties, including a reduction in search visibility. Full refunds will be issued to the Advertiser.

Hosts are required to submit Proof of Posting (POP) — photographic evidence that the advertising was installed and displayed as agreed.

Payout to the Host is initiated automatically upon POP submission. Advertisers can view the submitted POP from their booking at any time. City Feed reserves the right to review or audit any POP submission.

If an Advertiser believes a POP is inaccurate or a campaign was not fulfilled as agreed, they should contact City Feed support promptly (see Section 6, Dispute Resolution). City Feed may withhold or reverse payouts and issue refunds where a campaign was not fulfilled.

Submitting fraudulent POP (fabricated images, misrepresented dates, etc.) is grounds for immediate account termination, payout reversal, and potential legal action.

If a dispute arises between an Advertiser and a Host, either party may contact City Feed support within 7 days of the issue arising. City Feed will review available evidence and make a binding determination.

City Feed's dispute resolution process is the sole mechanism for resolving platform-related disputes. Users agree not to pursue legal action against other users for platform-related disputes without first completing the City Feed dispute process.

For disputes that cannot be resolved through City Feed's process, the parties agree to binding arbitration under the rules of the American Arbitration Association in the state of Nevada.

City Feed is a marketplace platform. We facilitate connections between Hosts and Advertisers but are not a party to any agreement between them and make no representations about the quality, safety, legality, or accuracy of listings.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CITY FEED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

Our total liability for any claim arising from or related to these Terms or use of the platform shall not exceed the total fees paid by you to City Feed in the 12 months preceding the claim.

City Feed may update these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance of the new Terms.

Questions about these Terms? Contact us at support@cityfeed.io